Return & Refunds Policy

At William Rythm, we strive to provide high-quality music and audio equipment. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Policy

• We accept returns only in case of damaged, defective, or incorrect items received.
• Returns must be requested within 7 days of the delivery date.
• The product must be unused, in its original packaging, and include all accessories.
• We do not accept returns for reasons such as a change of mind or preference.

2. Return Process

To request a return, please follow these steps:

1. Contact us at [email protected] within 7 days of receiving your order.
2. Provide your order details, a description of the issue, and clear images of the product (if applicable).
3. Once approved, we will arrange for a return pickup or provide further instructions.

3. Refund Policy

• Refunds are only issued for approved returns after product inspection.
• If eligible, the refund will be processed as cash reimbursement upon pickup.
• Refunds will be completed within 7-10 business days after the return is received and verified.

4. Exchange Policy

• If you received a defective or incorrect item, we offer exchange for the same product instead of a refund.
• Exchange requests must be made within 7 days of delivery.

5. Non-Returnable Items

• Items that show signs of use or damage not caused by us.
• Products without original packaging or missing accessories.
• Custom or special-order items.

For any return or refund inquiries, please contact us at [email protected]. We’re happy to assist you!